Frequantly Asked Questions

Provisioning is a procedure applied during car hire. It is applied to protect any traffic fines, bridge crossings, motorway use or other additional charges that may follow you during the rental. Provision cancellations are cancelled within 2 to 15 working days by faxing the bank the day after your vehicle return day.

In case of an accident, after ensuring life safety, without panicking, if the accident is double-sided, the accident report; If the accident is one-sided, the police, gendarmerie report is required. Please get detailed information about the status of your car insurance when you take delivery of your vehicles.

You can view the current list of available vehicles by specifying your pick-up and delivery location, date and time from the box on the homepage. You can easily and quickly complete your online reservation and make the payment instantly online.

The age limit for car rentals may vary according to vehicle classes. You can view the age limits for economy class vehicles or upper segment vehicles from the section where the vehicle information is written by making an online reservation.

When delivering your car, most car rental companies will require a valid credit card issued in your name and issued by a banking institution and sufficient funds for the loan amount (deposit).
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